Terms and conditions

1. Definitions
   In these terms and conditions, the following terms have the following meaning:

• “We” refers to NESIA FOOD, the owner of this website.
• “You” refers to the user of this website.
• “Products” refers to the goods and/or services offered on this website.

2. Applicability
   These terms and conditions apply to all offers, orders and agreements between us and you.
3. Orders
   By placing an order on our website, you declare that you agree with these terms and conditions. We reserve the right to refuse or cancel an order, or to change the quantity or price of any product.
4. Prices and payment
   All prices on our website are exclusive of taxes, shipping costs and any other costs. Payment must be made through the payment options offered on our website. The payment term for our products and services is 2 weeks, unless otherwise agreed. If this term is exceeded, we are entitled to charge interest and collection costs in accordance with the statutory regulations.
5. Delivery
   We do our best to deliver your order within the estimated delivery time. Please note that estimated delivery times are for reference only and we are not responsible for delays caused by external factors such as weather conditions, customs clearance or carrier delays.
6. Warranty and returns
   We provide warranty on our products as described in our warranty policy. If you want to return a product, you must follow our return policy.
7. Intellectual Property
   All intellectual property rights relating to our website and the products remain with us at all times.
8. Liability
   We are not liable for any direct, indirect or consequential damages resulting from the use of our website or the products offered on our website.
9. Force majeur
   We are not liable for delays or failure to perform our obligations due to circumstances beyond our control, such as strikes, natural disasters or unforeseen events.
10. Applicable Law and Dispute Resolution
    Dutch law applies to these general terms and conditions and all disputes arising from or related to these general terms and conditions. All disputes will be submitted exclusively to the competent courts in the Netherlands.
11. Amendments
    We reserve the right to change these terms and conditions at any time. Changes will take effect the moment they are published on our website.