Return Policy

We want you to be satisfied with your purchase, and therefore, we offer you a return policy. Please read this information carefully before returning any product.

Return conditions

• Returns are only accepted within 30 days of receipt of the order.
• Products must be returned in their original condition and packaging, including all accessories and documentation.
• Returns must be reported to our customer service team in advance.
• Custom made or personalized products are excluded from returns, unless there is a manufacturing defect.

Return procedure

To initiate a return, please contact our customer service team to request a return. After you have stated and approved your reason for the return, you can return the product to the return address provided by us.

Once we have received and inspected the returned product, we will notify you of the status of your return. If the return is approved, we will contact you for a possible credit.

Shipping costs

Shipping costs are non-refundable unless the product is faulty or there is an error on our part.

If you have any questions about our returns policy or if you need help returning a product, please contact our customer service team. We are ready to assist you and your satisfaction is our priority.